- Some products are available for pre-order with a published delivery window, shown in our printed catalogues, adverts, and on our website product listings.
- While we aim to deliver on time, please allow 1–2 weeks either side of the date, as deliveries are often weather-dependent.
- If seasonal factors cause a delay, we’ll let you know—email is the quickest way, so please ensure your email address is correct and add us to your contacts.
- Orders containing both in-stock and pre-order items may be split so you receive some items earlier.
- Your despatch email should confirm what is being shipped. Some items may be marked as ‘to follow’ indicating they will arrive in a separate shipment.
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