Courier instructions

Modified on Thu, 28 Aug at 1:08 PM

If you have any specific delivery instructions for the courier delivering your order, you can let us know during checkout. There’s a field where you can enter a short message or special notes for the driver.



Please keep in mind: most delivery drivers do not carry company phones. Therefore, any request for the driver to call you is at their discretion and cannot be guaranteed.


If you have important delivery requirements, we recommend including clear instructions in the message box at checkout to help ensure a smooth delivery.


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article

03333 702 702 Monday to Saturday 8am-6pm

Registered Company Name: You Garden Limited trading as Gardening Direct

Registered Company Address: Eventus House, Sunderland Road, Market Deeping, Peterborough, PE6 8FD.

Registered Company Number: 07864712.

VAT Number: 335 1270 30

Copyright © Gardening Direct 2025

(Source: GDWEB)